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Service Request              Français  |  New Request
Do you have Office or Production Equipment that needs repair? You can page a Service Technician directly!
Requests may be submitted 24 hours a day, 7 days a week. Service Technicians will respond during normal weekday business hours 8am - 5pm.
For the quickest reponse, simply fill out the form below and click "Submit".

* denotes required field
Contact Information
Company Name: 
* First Name:  * Last Name: 
* Phone:   Ext. 
(###-###-####)
Equipment Information

* SN is located on a sticker on the front of the machine.
* Problem Description: 
Please be brief, max length 55 characters
Please have the specific details of your problem available when the Ricoh service technician calls.
Equipment Location
Location: 
* Address 1:  * City: 
Address 2:  * Province: 
* Postal Code:  * Phone:   Ext. 
(###-###-####)
PLEASE BE SURE TO WRITE DOWN YOUR CONFIRMATION NUMBER AT THE TOP OF THIS PAGE FOR FUTURE REFERENCE.

IF YOU DO NOT RECEIVE A CONFIRMATION NUMBER. PLEASE SUBMIT YOUR SERVICE REQUEST VIA E-MAIL TO servicecall@ricoh.ca WITH YOUR SERIAL #, YOUR NAME, ADDRESS, AND PHONE NUMBER ALONG WITH THE PROBLEM YOU ARE HAVING, AND A CONFIRMATION OF YOUR REQUEST WILL BE E-MAILED TO YOU.
For Canadian Customers Only